Our Services

Elite BodyCorp provides the following standard services:

• Accounting

• Essential services and compliance

• Insurance

• Documentation/ record keeping

• Meetings

• Maintenance

• Other administration and guidance

• Ad-hoc management and enquiries 

Elite BodyCorp provides an extensive list of additional services to our communities including: 

• Rigorous financial management and reporting 

• Oversight of major building maintenance plans and servicing schedules

• Active oversight of on-site building management and cleaning services

• Regular building inspections and audits to identify hazards and mitigate risks

• Handling of building matters such as defects and major projects

• Active arrears management 

• Active management of resident behaviour and breaches of the rules

• Establishing and maintaining asset registers

• Engaging and arranging for specialist advice 

• Solving complex problems

• Organising and coordinating community events 

The Owners Corporation Committee is the key decision-making body, so a close working relationship between the management company and the committee is vitally important.  Elite BodyCorp sees its role is to both educate the committee about their responsibilities and assist them wherever possible in their important work.

We foster working relationships between our panel of contractors and committees. This provides the committee with an opportunity for hands-on education regarding the way the building works, and its asset maintenance requirements. Through creating an active working environment, members of the community seek to ensure the timely maintenance of the building to preserve its longevity and lifespan.

Elite BodyCorp is committed to supporting the health and safety of all communities through a practical and proportionate infection management approach. This framework focuses on general infection prevention and response measures that can be adapted to current public health advice and emerging risks. Each Owners Corporation community is supported with guidance that considers building operations, occupancy levels, and shared facilities to promote a safe and healthy environment for residents, visitors, and service providers.

This approach includes encouraging good hygiene practices, clear communication to residents, and ensuring contractors comply with relevant health and safety expectations. Procedures are in place to manage suspected or confirmed infectious cases, including communication protocols, cleaning requirements, and support for residents who may need to follow isolation or public health guidance. Educational materials may be displayed on-site as appropriate, and contingency actions are identified to enable a timely and coordinated response should an outbreak or increased health risk arise within the community.

A member of the Elite BodyCorp team will conduct regular site visits to each Owners Corporation community as part of our ongoing management approach. These visits are an important way for us to gain a clear understanding of each community’s layout, operations, and specific needs, enabling us to provide more effective and informed support. During visits, we may undertake site audits and engage with committee members and/or residents as appropriate.

In addition, we encourage periodic joint “walk-around” inspections involving the committee, manager, and relevant contractors. These collaborative inspections help confirm that contractors are servicing the appropriate areas and provide an opportunity to identify potential hazards, maintenance concerns, or safety issues that may otherwise go unnoticed.

Elite BodyCorp engages the services of accredited building practitioners and licensed service providers who hold the appropriate qualifications and insurances.

We are continually expanding our network of contractors and service providers due to client needs and demands. We are conscious that no two properties are the same and therefore the need to appoint specialised contractors to each specific property is required to meet the properties and residents needs.

Our aim is to forge enduring relationships with providers who deliver quality services at an affordable price, and wherever possible we look to support local and small businesses.

D&G Property Maintenance is the appointed trade contractor for after-hours emergency works, including weekends and public holidays. They are authorised to respond promptly to urgent maintenance issues to help minimise risk, prevent further damage, and ensure the safety and security of the property when standard business hours support is unavailable.

Elite BodyCorp ensures that all contractors adhere to Occupational Health & Safety management system which requires all contractors to comply with the Health and Safety Coordination Plan in its entirety, and agree to comply with all conditions, site rules and requirements as stated therein when on site. 

This is a fundamental of ours which creates better quality control for all works undertaken on-site at any property and most importantly ensures the safety for our members of the Owners Corporation communities.

Elite BodyCorp provides full accounting services, including:

• Levy Production

• Invoicing

• Banking

• Supplier Payments

• Reconciliations

• GST Processing

• BAS Preparation

• Budgeting

• Arrears Management

• Audits

• Financial Reporting

Responsible management of invoice payments is essential to maintaining sound financial governance and transparency. All invoices are reviewed to ensure they are accurate, properly authorised, and aligned with approved budgets, contracts, or agreed works before payment is processed.

This includes verifying the legitimacy of creditors, confirming that goods or services have been satisfactorily delivered, and ensuring appropriate documentation is retained to support audit and reporting requirements.

To strengthen oversight and accountability, Elite BodyCorp offers nominated committee members the ability to review and approve invoices as part of the invoice payment process.

Elite BodyCorp provides anywhere-anytime,  real-time and role-based access for owners, committee members and building managers.

Each role is presented with a customised view that is tailored to provide the appropriate content, both for information purposes and, where required, to provide timely feedback for subsequent action by the manager.

Committee members have the added advantage of accessing the key financial reports at any time.

Our online portal allows the function to lodge and track maintenance work requests, approve quotes and invoices or view contractor reports. We provide this service to all committee members for each strata community we manage.

Historically, in-person meetings were the standard format. However, we now utilise contemporary digital systems and services to host Annual General Meetings (AGMs). This approach ensures that all members and their representatives have the opportunity to attend and actively participate in the administration and operations of their community, regardless of location or personal circumstances.

We will continue to offer in-person meetings alongside online meetings, to provide members flexibility that suit the preferences of their community.

Notice of each AGM is issued at least 14 days prior to the meeting and includes all relevant information and access links. Minutes of the AGM are then issued within 14 days following the meeting.

Our insurance services are:

• Manage insurance-related matters and communicate with all the parties involved.

• Work closely with the broker to manage any potential claims carefully and seek to minimise processing trivial claims to keep downward pressure on annual premium increases.

• Arrange for competitive quotes annually from reputable strata insurers to ensure continued coverage. 

• Advise the committee regarding obtaining periodic sworn valuations of the property to ensure that the coverage remains appropriate. 

Note: We are qualified to give general and factual advice about insurance, not personal advice.

Elite BodyCorp manages arrears proactively by closely monitoring members who fall behind in payments.

Reminder notices are sent if payments become overdue and where needed we communicate directly with members to sensitively negotiate the most appropriate way to bring their accounts up to date.

If appropriate, we design mutually agreed to payment installment plans, and we escalate arrears of significant concern to the committee if further action is warranted.